The following happens when you change a key contact for an employee:
1. If you change key contacts (which can be Manager, buddy, HR manager),
the new key contact will receive an email with tasks.
2. If there are any tasks that are still active and still need to be completed, the former key contact will not see the tasks anymore.
3. If the key contact already completed a task, this task will remain in the former key contact overview (this task will not
trigger an email to the new key contact).
4. The remaining open tasks will appear in the overview for the new key contact.
If you still have questions after reading this article, don't hesitate to contact us by submitting a ticket.
We're always happy to help ! :)