What can I do when the activation link is expired?

If an activation link has expired, you will have to resend the activation link to the employee/admin. 

Follow the steps below to send the activation link:

1. In the employees/users dashboard, type the name or email of the person whose link expired;

2. On the right side of the name, click on "Actions", then "View":



3. In their profile, click on the grey button: "resend the activation link".



4. Wait for the confirmation, and the new link should have been sent to their email.

Here is a video going throug these steps:



If you still have questions after reading this article, don't hesitate to contact us by submitting a ticket.


We're always happy to help ! :)



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