What to do when an activation link is expired?

If the activation link is expired, you have to resend the a new one to an employee/admin. 

In order to resend a link, you can follow the steps below:


1. In the employees/users dashboard type the name or email of the person who got the link expired;

2. On the right side of the name, click on actions -> view;

3. When inside the profile, click on the button: "resend the activation link".

4. Wait for the confirmation and the new link should have been sent to the employee's email.

Check the video below for more details (the video is also attached and can be downloaded):


If you still have questions after reading this article, don't hesitate to contact us by submitting a ticket.


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