A key contact is someone that will support the employee in their onboardee / offboarding journey.
The key contact mostly receives emails about steps they need to undertake in the employee's journey about the tasks they need to complete, and also appear as contact details for the employee.
Below you can have an idea of how the employee sees the key contacts in the dashboard:
Examples of Key Contacts are: Buddy, HR manager, Manager etc.
You can find more details on how to add and assign key contacts here.
If you still have questions after reading this article, don't hesitate to contact us by submitting a ticket.
We're always happy to help ! :)