User's management
If you have questions about the management of users (admins, key contacts or onboardees) you are in the right place. If you don't find what you are looking for don't hesitate to submit a ticket :)
- I deleted an user and the onboardee's profile was also removed. Is that correct?
- What is the difference between an user and an onboardee / offboardee ?
- What is a key contact?
- I want to delete someone's user account but I would like to keep the onboardee account of this person in the app. Is that possible?
- What is a super admin?
- I am an admin but I would like to see how the app works as if I was an employee. What is your suggestion?
- I am an admin and I want to edit some content of a module. However, I can only view it. Why is that?
- I was an onboardee and now I am an admin. Can I use the same link to access the backend of the app?
- Can I add many users / employees at once? How many and how do I that?
- Can a key contact access the backend of the platform?
- How do I create a key contact role and assign it to an employee?
- I added a new admin to the app but she/he did not get the invitation email. Why is that?
- How can I update many users at once?