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Issues with login

Within this category we will try to support you in finding out why you/your employee is not able to login in the app.

  • I tried to login but I got the message "something went wrong. Please try again later". How can I fix this?
  • I tried to login but I got the following message: "We sent you an email with your validation code, but the code didn't copy correctly..."
  • My link to activate my account has expired and I can't login. What should I do?
  • When creating a password I keep getting the message "Your password does not match all requirements". What can I do?
  • An employee did not receive the activation email. What can be causing it?
  • Why am I getting 3 dots when trying to login in the Frontend?
  • I forgot my password. What can I do?
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