It is important to keep in mind that if a new filter item is created, it needs to also be assigned it to your own account as they are not going to be automatically assigned to you. Therefore, after a new filter item is created, the super admin needs to add these filters to you, and follow the steps below:
1. Go to users and find yourself there;
2. In actions, click on edit;
3. Add the new filter item within the filter category where the new item was added;
4. Hit save.
Check the attached video as it shows the steps above.
If you still have questions after reading this article, don't hesitate to contact us by submitting a ticket.
We're always happy to help ! :)